Service advisor

About the job

As a service advisor, you are the customer’s main point of contact when their Volkswagen, CUPRA, SEAT or Audi comes in for service or repair. You make sure the experience is professional and reassuring from check-in to hand-over – always with a focus on high quality and customer satisfaction.

Your tasks

• Welcoming and advising customers on service and repairs
• Planning and coordinating the workshop’s jobs
• Quotes and follow-up on repairs
• Clear communication between the workshop and the customer
• Invoicing and closing jobs
• Helping the workshop reach its KPIs

Who are you?

• Experience from a similar role – ideally in the car industry
• Service-minded with a natural talent for great customer experiences
• Structured, keeping track of things on busy days
• A strong communicator – both spoken and written
• Technical understanding and an interest in cars

What we offer

• An exciting workday at a strong, well-known car dealer
• A professional team focused on collaboration and well-being
• Good development opportunities in a growing organisation
• Attractive terms of employment

About Leif Thygesen Biler Roskilde

At Leif Thygesen Biler Roskilde, you join a modern dealership where quality, integrity and customer satisfaction come first. Every day we work to deliver an experience that matches Volkswagen’s high standards – and we value good conduct highly, towards colleagues and customers alike.

The location is an authorised service partner for Volkswagen, Volkswagen Commercial Vehicles, CUPRA, SEAT and Audi, and part of Mobility Nordic – the dealer merger of Bjørn Caning’s Eftf. and Leif Thygesen Biler with locations in Brøndby, Roskilde, Taastrup and Måløv.

How to apply

Sounds like you? Send your application and CV as soon as possible – we hold interviews on an ongoing basis. If you have questions about the role, feel free to contact René.